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CFPB Asks Borrowers for Information about Student Loan Servicing–Deadline is July 13

June 18, 2015
by Deanne Loonin
The Consumer Financial Protection Bureau (CFPB) has launched a public inquiry into student loan servicing practices.  The issues that the Bureau is seeking information on include: industry practices that create […]
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NCLC Statement on Relief for Predatory School Borrowers

June 08, 2015
by Deanne Loonin
NCLC Advocates Applaud Department of Education’s Step Towards Granting Widespread Student Debt Relief to Corinthian Borrowers Over the past year, the National Consumer Law Center has called on the U.S. […]
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What Happened to the Federal Student Aid PIN System?

May 25, 2015
by Deanne Loonin
As of May 10, the new federal student aid ID (FSA ID) has replaced the old PIN system. The Department of Education says it created this new system to improve security […]
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Putting Service Over Profits in the Federal Student Loan Program

April 23, 2015
by Deanne Loonin
Senator Warren and Congressman Cummings recently held a “Tackling Student Debt” hearing in Boston as part of their middle class prosperity project. NCLC’s statement at the hearing highlighted concerns about […]
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President Obama Announces a Student Aid Bill of Rights

March 10, 2015
by Deanne Loonin
There is a lot of good news for borrowers in the President’s Student Aid Bill of Rights memorandum.   Combined with the recent cancellation of a number of government debt […]
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Department of Education Cancels Contracts with Five Private Collection Agencies

February 28, 2015
by Deanne Loonin
The Department of Education announced late in the day on Friday that following a review of 22 private collection agencies, the Department will “wind down” contacts with five agencies that […]
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What is on the Department of Education’s Negotiated Rulemaking Agenda?

February 23, 2015
by Deanne Loonin
The Department of Education’s latest round of negotiated rulemaking begins tomorrow.  The Department has set out a limited, but important agenda, focusing on income-driven repayment and benefits for military service members. […]
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What are the new rules for PLUS loan credit checks?

January 27, 2015
by Deanne Loonin
Unlike other federal student loans, there is a “credit check” requirement for both parent and graduate/professional PLUS loans.  The “credit check” basically requires that  PLUS loan borrowers show that they […]
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Student Loans in 2014: What a Year!

December 18, 2014
by Deanne Loonin
We thought last year was a busy year in the student loan world (and it was) but this year was even busier.  As The Institute for College Access and Success […]
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The Beginning of the End of Abusive Student Loan Debt Relief??

December 11, 2014
by Deanne Loonin
We support today’s action taken by the CFPB and the Florida Attorney General to shut down College Education Services and in a separate CFPB action to file a lawsuit against […]
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Get Answers

  • Do you have Parent PLUS loans? Act now to lower your payments before options disappear.
  • New videos to help older people with student loan debt
  • What’s Happening with the SAVE Plan?
  • Big Bill Means Big Changes For Student Loan Borrowers: What You Need to Know
  • Student Loan Collections Are Back—Here’s What You Need to Know
  • Screenshot Your IDR Progress Today
  • Collection of Defaulted Student Loans to Begin Soon: What Borrowers Need to Know Now
  • IDR Application is Back Up
  • PART 2: The Current Impact on Borrowers of Lawsuits Challenging the SAVE Plan and the Removal of IDR Applications
  • PART 1: March 2025 Update on Lawsuits Challenging the SAVE Plan

View all FAQs

Recent Posts

Do you have Parent PLUS loans? Act now to lower your payments before options disappear.
Dec 01, 2025
New videos to help older people with student loan debt
Nov 25, 2025
What’s Happening with the SAVE Plan?
Oct 29, 2025
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