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New Developments in the Fight for Student Borrower Justice

June 29, 2019
by Deanne Loonin
It was a big week in the fight for student loan justice, including a new lawsuit and a court victory. The lawsuit: Defrauded former for-profit college students filed a lawsuit […]
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Accounts Receivable & Withheld Transcripts: The Quiet Higher Ed Crisis That States Could be Tackling

April 15, 2019
by Deanne Loonin
You might think that struggling student loan borrowers face enough stress and pain from the government’s extreme student loan collection powers. This is sadly not the case. Many states have […]
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Temporary Expanded Public Service Loan Forgiveness

February 18, 2019
by Deanne Loonin
Since you must work for 10 years in a qualifying job to get public service loan forgiveness and the program only started in late 2007, borrowers have only recently become […]
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Give the Government’s New Servicing Proposal a Chance

June 22, 2016
by Deanne Loonin
Guest Post by Deanne Loonin (Attorney and advocate for low-income student loan borrowers) Programs to help struggling student loan borrowers will only succeed if servicers effectively do their jobs and […]
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New Matching Program for Disabled Student Loan Borrowers

December 07, 2015
by Deanne Loonin
We have been calling on the government for years to stop offsetting Social Security benefits of disabled student loan borrowers.  Recipients of Social Security Disability (SSDI) payments generally qualify for disability discharges. […]
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Where is the sense of urgency in student loan servicing reform?

September 30, 2015
by Deanne Loonin
It has been busy lately in the student loan servicing arena.  State and federal regulators have begun to wake up to the rampant problems caused by sloppy, inaccurate, and incompetent […]
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What is the Government Doing to Provide Relief for For-Profit School Students?

August 26, 2015
by Deanne Loonin
We wrote in a previous post about our coalition letter to the Department of Education’s “Special Master”, urging him to create a fair and accessible “defense to repayment” process for […]
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Senators Find Major Holes in the Department of Education’s Servicer Investigation

August 12, 2015
by Deanne Loonin
United States Senators Blumenthal, Murray and Warren sent a letter to the Department of Education in May requesting information about the Department’s reviews of servicers’ compliance with the Servicemembers Civil […]
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Making Student Loan Servicing Work for Borrowers

July 14, 2015
by Deanne Loonin
The Consumer Financial Protection Bureau (CFPB) asked for comments on student loan servicing a few months ago.  Thousands of borrowers and their advocates responded before yesterday’s deadline, highlighting again and […]
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Helping Disabled Borrowers Find Relief

July 10, 2015
by Deanne Loonin
The Obama Administration announced a number of relief options for borrowers this week, including new ways to help disabled borrowers.  This has been overshadowed by other news on student loans this […]
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Get Answers

  • Do you have Parent PLUS loans? Act now to lower your payments before options disappear.
  • New videos to help older people with student loan debt
  • What’s Happening with the SAVE Plan?
  • Big Bill Means Big Changes For Student Loan Borrowers: What You Need to Know
  • Student Loan Collections Are Back—Here’s What You Need to Know
  • Screenshot Your IDR Progress Today
  • Collection of Defaulted Student Loans to Begin Soon: What Borrowers Need to Know Now
  • IDR Application is Back Up
  • PART 2: The Current Impact on Borrowers of Lawsuits Challenging the SAVE Plan and the Removal of IDR Applications
  • PART 1: March 2025 Update on Lawsuits Challenging the SAVE Plan

View all FAQs

Recent Posts

Do you have Parent PLUS loans? Act now to lower your payments before options disappear.
Dec 01, 2025
New videos to help older people with student loan debt
Nov 25, 2025
What’s Happening with the SAVE Plan?
Oct 29, 2025
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