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The Department of Education has announced more borrower defense findings; which applications are getting granted?

February 28, 2022
by Kyra Taylor
Did you attend a predatory school? Please share your story with us here.  A borrower defense to repayment (“borrower defense”) allows borrowers who were misled, defrauded, or subject to illegal […]
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Moving in the Right Direction to Protect Student Borrowers – Department of Education Says States Can Hold Student Loan Servicers Accountable

September 28, 2021
by Kyra Taylor
Last month, the Department reversed a DeVos era notice which said that federal student loan servicers were not subject to state consumer protection laws. The Devos interpretation said that states’ […]
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Tell the Department of Education to Fix Public Service Loan Forgiveness and Deliver on the Promise of Debt Relief for the Legal Services Community

September 03, 2021
by Kyra Taylor
By: Kyra Taylor & Kat Welbeck The promise of the Public Service Loan Forgiveness (PSLF) program is simple. Student loan borrowers who dedicate ten years to working in public service […]
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Federal Loan Relief Options for Independence University, Stevens-Henager College, CollegeAmerica, and California College San Diego Students

August 04, 2021
by Kyra Taylor
Note: There is a lot to consider when your school closes! We held a webinar to help students understand their options on August 3, 2021. You can view a recording […]
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Department of Education Takes Small, Common Sense Steps Towards Improving Covid-19 Relief

April 08, 2021
by Kyra Taylor
The CARES Act and subsequent executive actions have provided a much needed reprieve to millions of student loan borrowers during the COVID-19 crisis. Unfortunately, millions of borrowers have been excluded […]
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UPDATED DECEMBER 2020: The Presidential Memorandum to Extend The Student Loan Payment Suspension: What it Does and How it Falls Short

December 08, 2020
by Kyra Taylor
On Saturday, August 8th, President Trump signed a presidential memorandum directing the Secretary of Education to extend a payment suspension and stop interest accrual for all student loans held by the […]
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House Passes Bill That Would Save Borrowers From Impending Repayment Cliff

October 07, 2020
by Kyra Taylor
Late last week, the House passed an amended version of the HEROES Act, which included a number of critical protections that student loan borrowers need now. Importantly, the amended bill […]
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Precautions Borrowers Can Take If They Are Taking Out Loans After July 1, 2020

August 17, 2020
by Kyra Taylor
On July 1, 2020 the Department of Education’s newest borrower defense rules went into effect and made it much harder for defrauded borrowers to get loan relief. The Department of […]
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PART 2: Impact of Secretary DeVos’s Borrower Defense Rules on Existing Borrowers

July 07, 2020
by Kyra Taylor
Last Wednesday, the DeVos administration’s watered-down borrower defense rules went into effect. This set of regulations, established by the Obama administration in 2016, created a process for borrowers to ask […]
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PART 1: Department’s 2019 Rules Go Into Effect Today, Putting Relief Out of Reach For Many Borrowers Taking Out New Loans After July 1

July 01, 2020
by Kyra Taylor
Today, new U.S. Department of Education (the Department) regulations will go into effect, erasing many of the protections students had against school fraud. These regulatory changes could not have come […]
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Get Answers

  • With New Settlement, SAVE Plan May Be Ending Soon
  • Dial Before You File: Protect Your Tax Refund If You Have Student Loans
  • Do you have Parent PLUS loans? Act now to lower your payments before options disappear.
  • New videos to help older people with student loan debt
  • What’s Happening with the SAVE Plan?
  • Big Bill Means Big Changes For Student Loan Borrowers: What You Need to Know
  • Student Loan Collections Are Back—Here’s What You Need to Know
  • Screenshot Your IDR Progress Today
  • Collection of Defaulted Student Loans to Begin Soon: What Borrowers Need to Know Now
  • IDR Application is Back Up

View all FAQs

Recent Posts

With New Settlement, SAVE Plan May Be Ending Soon
Dec 12, 2025
Dial Before You File: Protect Your Tax Refund If You Have Student Loans
Dec 10, 2025
Do you have Parent PLUS loans? Act now to lower your payments before options disappear.
Dec 01, 2025
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