The Wall Street Journal reported last week on the Consumer Financial Protection Bureau’s focus on problems in the student loan market.  The article highlighted the work of Rohit Chopra, “the […]

The National Consumer Law Center’s annual conference wrapped up this weekend.  We were honored to have a number of top federal student aid regulators at our conference this year.  We […]

The National Consumer Law Center had the honor yesterday of hearing U.S. Treasury Deputy Secretary Sarah Bloom Raskin speak about the critical importance of student loan servicing and collection.  Specifically, […]

Since we wrote our report on the student loan “debt relief” industry in 2013, we have unfortunately seen this industry grow and engage in even more abusive practices. We summarized […]

Last month, the Department of Education announced new contract terms for its largest student loan servicers.  The Department made some important changes, but much more needs to be done. As […]

We wrote in our March 2014 report about the critical importance of giving students more than one chance to succeed in college.  The reality is that most students do not […]

Senator Harkin released draft proposals for Higher Education Act reauthorization in June.   As part of this process, Senator Harkin created an email address to receive feedback by August 29. […]

We wrote an open letter last year to private student lenders urging them to stop making excuses and start helping borrowers.   Unfortunately, not much has changed. There have been […]

We issued a policy brief in June on student loan servicing.  We urged the Department of Education not to renew the current servicing contracts.  We said that borrowers and taxpayers […]

We wrote earlier about a number of important changes to the federal student loan program. It took a long time, but it’s now almost July 1, the date when the […]